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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A context menu will show up. It contains comprehensive info about all the operations that you can perform on the given page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of video tutorials explaining how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glance at our extensive Frequently Asked Questions database, which covers questions asked by actual persons and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new entries in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, we have a great team of support engineers available 24-7-365 and eager to help you with any problem. Each support ticket you submit will be answered within one hour (the average support ticket response time being about 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 272023

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com