Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Guarantee

  • Our team of techs will try their best to reply to your advice demands within about 1 hour. If, however, the difficulty you have encountered needs help from the Administrators’ =Dept,= we’ll address the ticket to the administrator on duty and will post a note to let you know.

  • Top quality support service

  • Expert Technical Assist Service

  • We deliver 24x7x365 technical assistance via a lightning fast ticketing platform built into your Control Panel. You’re able to email us at any time about any of the programs that come pre–configured on your virtual server, such as the selected Operating System, the server administration panel and our custom made Online Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Online Control Panel that is available cost–free with the virtual server, you’ll find an insightful Help section, incorporating all you should have knowledge of when running your websites and software. We have included a wide selection of how to reports and video guides that illustrate the general website supervision duties in an easy to comprehend fashion.