1 hour ticket response
We are specialized in delivering a swift and accurate solution to every support ticket posted by a customer. Our knowledgeable support team representatives will examine your request and will think of the most effective option. We offer a 1–hour response time guarantee for all tickets. Actually, the average tech support ticket response time has proven to be 20 minutes.
A Top–Class Technical Support Service
Each member of our client support staff has lots of years of experience in the Linux cloud website hosting industry and almost all of them have been with us for at least five years. They are all eager to reply to all your questions in the most efficient manner possible.
An Easy–to–Browse Help Center
Included in the Online Control Panel is an intuitive Help Center section, which offers various sources of information. You can search through a frequently updated knowledge base featuring web hosting account management articles and web site administration articles, watch our instructional video tutorials or take a glimpse at our F.A.Q. database.