A 99.9% Server Uptime
Our cloud website hosting platform is based on a reliable, top–notch hardware configuration and a strongly customized Linux distro. So, irrespective of what your web site is, or how many web site visitors you’ve got, or even in case there’s a distributed denial–of–service assault, our servers will remain up and your websites will stay online.
Our Linux cloud website hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on high–end hardware components furnished by Juniper. Besides, on each router, we have placed a firewall with an intricate algorithm in order to filter out all suspicious requests.
Therefore, in each of our data center facilities – in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center as well as in our AU based data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your money on the line, you can’t feel really secure. That is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel happy with our service or in case you need to use an even more robust web hosting solution, such as a Linux VPS hosting service or even a dedicated servers – you will receive a full refund, with no hidden costs or return charges.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive an answer, you know how annoying this can be, particularly if your website is on the line. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here and they’ll answer you within one hour. And the best part is that their average support ticket response time is well under twenty minutes!