If your website hosting company offers live chat support, you can speak to an agent live and find out helpful info or get a problem resolved timely. The key advantage of using chat compared to calling to talk with a live person is that you will need only a computer with world wide web access, so that you will not pay any charges in the event that you're in a different state or country. Furthermore, it'll be much simpler to copy and paste data for instance domains, usernames or error messages i.e. details which are sometimes difficult to share with the other side over the phone. The real-time chat is also a quicker approach to contact your web hosting service provider's support team in comparison to using a ticketing system. Last, but not least, if some trouble needs a little more time to be resolved, you're able to do something else while you wait for support on the live chat, so that you won't lose time - something that's impossible in case you are on the telephone.

Live Chat Support in Cloud Website Hosting

We provide a live chat assistance service for all Linux cloud website hosting that we offer and we can help you with almost everything live. In case you do not have an account with us yet, we'll provide you with more info about the plans in order to help you to get the most appropriate plan. If you are an existing customer, we can assist you with any general or billing matter and with lots of common technical matters, for example an email address setup in a desktop e-mail client. When you can't give us a call for whatever reason or you are in some country where we don't have a local phone number, the live chat will be the best option to contact us. Certainly, some troubles need extra time to examine and test, which means that you'll have to open a support ticket to our technicians, still, we will save your time and assist you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we supply with all our semi-dedicated service, you'll be able to get the the right answers for any questions you have or have various troubles dealt with quickly. Our chat service is available every single day, therefore you are able to speak with a representative even on weekends and holidays. In case you are not sure which package is better for your websites or if our cutting-edge cloud hosting platform matches some system requirements, you can join the live chat before purchasing anything. If you're a current customer, you are able to find more info about billing issues, account settings as well as a number of common technical issues you may have, for instance in case you are unable to install an email account in a client on your computer system. Our live chat will save you plenty of time regardless where you are or when you contact us.