Installation and Troubleshooting in VPS Servers
The upgrade can be obtained for any one of the VPS server plans no matter the Operating System and Control Panel that you have chosen or the task that you need to be performed as our administrators will aid you with anything relevant to the software on the server. This includes, but is not limited to, setting up third-party software, setting up server options, troubleshooting scripts in case they don't function properly, etc. The upgrade provides 1 hour of work and if a certain task requires less time, the rest of the minutes shall be available for the future and will be listed inside the VPS billing CP. You'll be able to use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your machine. In this way, you'll be able to work on your web sites without needing to worry that you'll not be able to use some application or losing time on technical matters.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the dedicated servers that we offer at any time that you need it. In the event that you need any custom work from our administrators immediately after your server is set up, you may acquire the upgrade during the server signup procedure, or if you need something to be carried out later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes an hour of work from our administrators on your machine, so in case you experience any difficulties to install a third-party software or some program gives errors and does not work the way it is supposed to, our specialists can aid you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is suitable in case you do not have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it provides.