Extensive Online Documentation in Cloud Website Hosting
If you have ordered your first cloud website hosting account from our company or have migrated your website over to us, you will become used to our platform and our custom-created Hepsia hosting Control Panel in a jiffy thanks to the fact that we have compiled an exhaustive online knowledge base where you can find all the information that you’ll ever need – both general info regarding the web hosting service as a whole and more specific info about the separate features that you can make use of and the obstacles that you might bump into. The articles themselves are located in 2 places. The entire article archive is accessible through the Help section of the Control Panel. You can access relevant articles about the different functions in every Control Panel section as well. You can discover how to do pretty much everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles offer in-depth guidelines, so you will never become bewildered on account of an unclear text. Surely, if you bump into a more specific obstacle and you can’t find anything about it in our knowledge base, you can get in touch with our tech support engineers 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an elaborate online knowledge base for all our present and future clients, so in case you purchase a semi-dedicated server plan through us, you’ll be able to find any information that you’re searching for at any time. We have numerous informative articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are just two examples. Our instructional guides will help you accomplish anything you wish – extract files from an archive, import a database, forward a domain, and so on. In addition, we also have troubleshooting instructions, which will allow you to find out what precipitates a given problem and the probable solutions for it. If you are unable to send e-mail messages or your domain name opens an HTTP 500 error message, for instance, you can browse our knowledge base and fix the issue instantly. You can access the articles through any Control Panel section, as well as through the dedicated Help section.